Cannot Publish
In case you cannot publish you need to check the following settings
- Connection issues
- Offline mode
- Maintenance end date
Connection issues
The Publish When Finished switch will change from red into orange in case there are connection issues between iStream Studio and the publishing server.
Maintenance/Ingest End Date
You are allowed to publish if you have a maintenance end-date subscription in the future
You can recognize this in the settings. If Offline Mode is checked and greyed the maintenance date has expired.
To check the maintenance date
- click on the Settings button
- Click About
- Check the Maintenance/Ingest End Date
In case the the maintenance end-date has passed you need to contact you license manager.